KMID : 1033320230130010021
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Global Health & Nursing 2023 Volume.13 No. 1 p.21 ~ p.30
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Workload, Work-Related Symptoms, and Rewards of Nurses during the COVID-19 Pandemic
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Yang Hyun-Ju
Kim Youn-Kyoung Kim Sae-Ryun Kim Yu-Jin Kim Yu-Bin Kim Tae-Hoon Han Ji-Hye Hong Ye-Na
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Abstract
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Purpose: This study aimed to compare the workload, work-related symptoms, perceived rewards, and expected rewards of frontline and non-frontline nurses during the coronavirus (COVID-19) pandemic and investigates the organizational strategies required by nurses to cope with its prolongment.
Methods: A cross-sectional study involving 99 nurses, including frontline (n=67) and non-frontline nurses (n=32) working in a tertiary hospital with a dedicated ward for COVID-19 was conducted. The data were collected from December 2021 to January 2022.
Data were analyzed using descriptive statistics, the x 2 test, Fisher¡¯s exact test, and independent t-tests, and Mann Whitney U test.
Results: Non-frontline nurses had heavier workloads and more severe work-related symptoms including burnout, stress, and fatigue than frontline nurses. Nurses¡¯ perceived rewards for infection management and control were not equally distributed between the two groups. Nurses expected financial rewards including non-financial and reputation-related rewards.
Conclusion: To prepare for future pandemics, medical stakeholders should develop effective strategies that include workforce management, equity-based rewards systems, and regular education and training in infection management and control for healthcare professionals.
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KEYWORD
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COVID-19, Nurses, Reward, Workload, Healthcare professionals
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